Refund policy

Return/Refund Policy

1. We typically do not accept returns due to user error such as an undeliverable address or incorrect selection of sizes. 
2. If your purchase is damaged during the shipment process, please kindly send pictures of the item showing the damage and provide a description of the issue. Please send the picture with description to our email (fzarcadesigns@gmail.com) and we will strive the best to make it right. As soon as evidence is verified, communication will be provided with our resolution. 
3. We won't offer refunds or exchanges after 30 days when the product is received. 
4. Our return and refund policy is based on the philosophy that we would only process return on issues that occur during the delivery process. This does not include using an undeliverable address provided by the customer or if product is stolen after it was delivered.